Tools for Human Resource Professionals
Aberdeen has found that employers are still overwhelmingly focused on hiring top talent to fill today’s skills gaps over cultivating internal talent to grow to meet top-quality expectations. In fact, …
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On the supply side of any business, the procure-to-pay (P2P) process includes all activities related to procurement through financial settlement of goods and services with suppliers. In parallel, business-to-business (B2B) …
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Risk Management is a hot topic for supple chain leaders. No one can afford disruptions! Risk comes in many forms and its source may be different depending on the industry, …
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A multitude of emerging technologies are changing the landscape of service management. Many of these technologies – once considered luxuries – will become necessities over the next five years. This …
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There is a dizzying amount of sophisticated analytical technology available today, but arguably a dearth of talent to exploit that technology. Moreover, companies are seeing substantial growth in the number …
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The responsibilities of the modern human resources organization are changing to develop Best-in-Class labor management strategies. The shift is prompting HR to partner with external subject-matter-experts to execute strategic improvements …
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Financial Services companies rely on their data to provide relevant information to customers across a variety of areas that support revenue streams (asset, portfolio, risk, and regulatory management). Providing an …
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Customer experience has become more than just a buzzword. Companies that truly understand and address the expectations of their current and potential customers achieve far superior results, compared to firms …
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What’s the true measure of a business meeting or exceeding customer expectations? It’s the direct and indirect validation customers provide to businesses through their feedback and behavior. Direct validation is …
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