Tools for Human Resource Professionals
This report will highlight the benefits of incorporating social media within customer care programs. It will also illustrate the key building blocks companies must establish to maximize performance.
Read More
In this research report, Aberdeen explores the modern technology environment, in which e-signature has become a must-have solution for competitive sales teams and identifies how this technology can make a …
Read More
As Aberdeen described in its research report, Security Awareness Training: Small Investment, Large Reduction in Risk (July 2017), senior business leaders rely on their organization’s security professionals to answer this …
Read More
How do organizations drive revenue growth? For the customer acquisition arms of a business, namely marketing and sales, there are endless combinations of tactics and strategies to deploy. That is, …
Read More
Between May and June of 2018, Aberdeen surveyed 156 commerce organizations (see sidebar) across the globe regarding the top challenges impacting their digital commerce activities, and how they select (and …
Read More
Customer experience (CX) leaders never had more data than they have now. In fact, findings from Aberdeen’s February 2018 Customer Experience Executive’s Agenda 2018: How to Satisfy the Empowered Customer …
Read More