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Author: HR Decision Makers

Financial Management and Governance Risk & Compliance

Top Performers Know It’s Time to Migrate to Cloud ERP: Here’s Why and How

by HR Decision Makers

Today’s organizations are now more likely to consider a cloud solution for their next ERP deployment. This report will uncover the reasons that top performers migrate to cloud ERP, explore …

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Financial Management and Governance Risk & Compliance / Management

Financial Services: Making Informed Decisions with Improved Transparency

by HR Decision Makers

Financial Services companies rely on their data to provide relevant information to customers across a variety of areas that support revenue streams (asset, portfolio, risk, and regulatory management). Providing an …

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Customer Experience Management and Contact Center / Management

Content-Driven Customer Experiences: Optimize Your Content to Elevate Customer Experience Results

by HR Decision Makers

Customer experience has become more than just a buzzword. Companies that truly understand and address the expectations of their current and potential customers achieve far superior results, compared to firms …

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Customer Experience Management and Contact Center / Management

Voice of the Customer: the Modern Way to Minimize Customer Effort & Exceed Buyer Expectations

by HR Decision Makers

What’s the true measure of a business meeting or exceeding customer expectations? It’s the direct and indirect validation customers provide to businesses through their feedback and behavior. Direct validation is …

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Business / Business Planning & Execution

Quit Playing with Fire: Use Centralized AEOI Solutions to Prepare for FATCA, CRS, and CDOT

by HR Decision Makers

If your financial institution operates accounts for customers that reside in foreign countries, it may be subject to the Foreign Account Tax Compliance Act (FATCA), Crown Dependencies and Overseas Territories …

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Business / Business Planning & Execution

B2B Technology Landscape: Evolving with the Times to Meet Market Demands

by HR Decision Makers

This report examines the evolving B2B technology landscape necessary to support digital transformation, converging business models, and the non-stop demands of eCommerce requirements, due to increasing customer demands for service …

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Business / Business Intelligence and Analytics

DevOps and Agile Best Practices for iPaaS and Managed Services

by HR Decision Makers

IT organizations replacing their on-premises middleware solutions via iPaaS (integration platform as a service) or cloud-based managed services will see considerable benefits, but there are also some risks. Proactive engagement …

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Business / Business Intelligence and Analytics

Angling For Insight in Today’s Data Lake

by HR Decision Makers

As data grows and diversifies, many organizations are finding that traditional methods of managing information are becoming outdated. This report aims to understand the performance implications of a data lake, …

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